Purpose of role and key accountabilities: * Being ‘hands on’ supporting the Production Manager in the efficient running of the area, being the first point of contact and helping with communication throughout the Production process to ensure that quality goods are delivered to our customers on time * Leading the designated teams in meeting and exceeding customer requirements on quality, cost and delivery * Support, develop and promote improvement activities to products and manufacturing processes * Ensure daily hours achieved and that late to start and late to end is in line with company targets * To work within cross-functional teams to support business development, growth and improvement projects as required, and lead the facility in meeting and exceeding customer requirements- 99% OTIF * To manage effective handover between shifts using the SQCDP framework and co-ordinate the team’s production activities in order to ensure that agreed targets are achieved and to escalate to manager any areas of concern which cannot be resolved locally within the area * Work in conjunction with the wider site team to reduce the number of accidents, near misses and environmental hazards utilising 6S principles managing HS&E proactively and effectively support legislative site audits and site action plans to drive improved safety standards and continuous improvement performance throughout the business * Be accountable for the appropriate management of the teams/individual’s development/performance/conduct/absence in a timely manner with a consistent approach. * Maintaining systems relating to responsible areas and teams Core skills/attributes needed: * The ability to give and receive constructive feedback and assist in facilitating solutions; turning problems into opportunities to support continuous improvement * To consistently demonstrate a structured approach to planning operational requirements to meet agreed customer deadlines * To demonstrate tenacity, when appropriate, in securing a customer deliverable * Applies commercially based reasoning to influence decisions that affect both our ability to deliver to a customer ‘on time in full’ and to secure ongoing customer confidence on the occasions when things do not go to plan, despite everyone’s best efforts * To consistently demonstrate a ‘can do’ motivated approach in exceeding customer expectation