About the role Porsche Centre Chester are currently seeking a Senior Business Manager to meet the demands of their growing business. The senior figure in a team of three, you will be expected to manage and grow all aspects of the Finance & Insurance department by being at the core of all retail enquiries, motivating and driving the sales team, coaching and mentoring underperformers, daily/weekly forecasting to Head Office and of course leading by example each and every day. As well as day-to-day customer interaction, you will be tasked in managing our customer retention programme plus the day-to-day running of our sales into service programme (Xchange) - where you will seek out incremental sales and stock acquisition opportunities by coaching and reviewing the sales teams daily activity in this field. You will need to ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and, above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which typically include weekends and bank holidays (on a rota basis) to ensure that we provide our customers with the highest possible levels of service. About you We are seeking candidates who have long serving experience within the Automotive sector; so if you are high achieving Business/Retail Manager, Sales Controller or Sales Manager with sound financial and commercial understanding we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey