We are thrilled to offer a fantastic opportunity for a Back Office Sales Supervisor to join our client's dynamic team. In this role, you will report directly to the Sales Supervisor and play a key part in supporting the sales operations. Your responsibilities will include providing comprehensive administrative support to the sales team and ensuring excellent aftersales customer service. Role: Sales Supervisor Salary: Upon Application Location: Harrow Hours: Full time (8:30am to 5:00pm), Monday to Friday Nature and Scope: Manage and lead the Back Office team, overseeing day-to-day activities. Provide comprehensive training to team members to enhance performance. Ensure timely and accurate processing and acknowledgment of customer orders. Manage and maintain open order reports for transparency and efficiency. Serve as the primary liaison for customer communications, resolving inquiries and issues. Facilitate seamless after-sales support for customers. Drive AI integration into order processing for improved efficiency.Key Responsibilities: Collaborate closely with other departments to align processes and improve workflow. Provide administrative support to the sales team, assisting with order management and documentation. Oversee the management of order acknowledgments and tracking. Assist the Sales Supervisor with various tasks, projects, and issue resolution. Lead the training efforts to ensure the team is well-equipped to handle tasks efficiently. Spearhead the transition and development of the customer after-sales support function. Competencies and Key Skills: Proven experience in managing and leading teams effectively. Proficient in intermediate to advanced Excel and IT applications. Highly energetic, adaptable, and eager to work in a fast-paced, evolving environment. Demonstrated success in similar roles with a dynamic work setting. Committed to continuous learning and professional development. Ideally holds a relevant degree. Seeking a long-term role with growth potential. Exceptional focus and accuracy, even under high-pressure situations. Strong mathematical, analytical, and problem-solving skills, with the ability to think creatively and offer innovative solutions. Excellent verbal and written communication skills. Advanced planning and project management capabilities. Ability to meet strict deadlines and manage time effectively. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation - Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow