Quality Engineer Location: Cumbria Salary: Competitive Salary + Bonus Scheme Job Type: Full-time, Permanent Work Arrangement: On-site with flexible/hybrid options   About the Role We are seeking a proactive and detail-oriented Quality Engineer to join our central quality function. Reporting to the Quality Manager, you will play a key role in driving continuous improvement in business systems and production processes. Your primary focus will be investigating customer returns, analysing root causes, and identifying company-wide opportunities for quality enhancement. This is an exciting opportunity for a motivated professional looking to apply their problem-solving skills in a dynamic manufacturing environment.   Key Responsibilities Collaborate with internal teams, suppliers, and external stakeholders to manage and resolve supplier quality issues. Initiate and oversee Supplier Corrective Action Requests (SCARs), ensuring effective resolution through root cause analysis (8D, 5 Whys). Lead and coordinate Root Cause Analysis (RCA) activities to drive quality improvements. Manage and support value stream activities, including: Non-conformance investigations Material Review Board (MRB) meetings Internal and external audits to ensure compliance with quality standards Review, completion, and verification of First Article Inspection (FAI) reports Conduct failure analysis on returned products and contribute to accurate 8D reporting. Analyse internal production process failures and work closely with production teams to implement corrective actions. What We’re Looking For Essential Qualifications & Experience: NC/BTEC in Electrical, Electronic, or Mechanical Engineering (or relevant experience in a quality-focused role). Experience working in an ISO9001 environment with a strong understanding of AS9100. Ability to read and interpret detailed technical drawings. Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT literacy. Desirable Skills & Experience: Experience using electrical test equipment (oscilloscopes, power supplies, multimeters) is an advantage. Qualified Internal Auditor certification preferred. Familiarity with SharePoint and ERP systems such as IFS is beneficial. Previous experience in inspection within a manufacturing or engineering environment. Personal Attributes We’re looking for an analytical self-starter who thrives in a fast-paced environment. The ideal candidate will: ✔ Have a proactive approach to problem-solving. ✔ Be highly organised with excellent attention to detail. ✔ Communicate effectively at all levels, both written and verbal. ✔ Be self-motivated and able to manage workload independently.   Benefits & Perks Competitive salary with a bonus scheme. Company pension and life insurance. Private medical insurance and enhanced maternity leave. Employee discounts and referral programme. Free on-site parking and hybrid working options. Important Information Applicants must have full, unrestricted right to work in the UK. Visa sponsorship is not available for this role. This is a permanent, full-time position based on-site, with flexible working arrangements where applicable. If you are a Quality Engineer looking for your next challenge, we’d love to hear from you! Apply today to be part of a company that values quality, innovation, and continuous improvement