Position: Parts Supervisor Location: Cardiff Salary: >£35k + quarterly bonus Hours: Monday – Friday, 07:30 – 17:00 Active Personnel are looking for a Parts Supervisor to join our long standing distribution client in their Cardiff office. The Parts Supervisor will be reporting to the Depot Manager and will be responsible and accountable for the daily operation of the Parts service Duties & Responsibilities for the Parts Supervisor: * Supervision of parts department, staff and workload * Interpret customer needs and supply goods as requested * The post-holder will have responsibility for increasing parts sales, by informing customers of products and implementing terms of business, within agreed discount ranges, working to sales targets * Produce stock level reports and initiate action where necessary to ensure stock levels are maintained and queries resolved, * Order parts in line with operational needs * Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received. * Ensure delivery and collection of parts as required. * Ensure that all outgoing stock, to both suppliers and customers are checked, packaged and documented correctly. * Ensure adequate stock control is maintained and manage stock take within agreed timescales. * Ensure that trading terms are adhered to at all times. * Invoice all parts supply in a timely and accurate manner, ensuring order numbers are obtained where needed * Manage warranty and old unit stock returns. * Establishing where Vehicle Off Road (VOR) orders are essential within authority limits. * Ensure all Health & Safety legislation Candidates should be able to demonstrate: * Proven organisational & administrative skills and ability to work without supervision * Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs * Computer literacy – previously used in-house company database systems * Able to demonstrate accuracy and attention to detail * Flexible approach to working hours * Experience of supervising staff * A degree of flexibility in regards to working pattern to suit the needs of the business would be expected on occasions. Particular experience/ skills that will be regarded as ideal are: * Knowledge of the automotive industry * Automotive computer systems * Previous experience in a parts environment – High