Are you an experienced Parts Coordinator or Parts Advisor ready to take control of a fast-paced parts department? Do you thrive in an environment where your organisation, product knowledge, and customer service skills directly impact a business’s success? If so, we want to hear from you! We’re recruiting for a driven and proactive Parts Coordinator to lead a vital function within a growing and dynamic machinery business. This is your opportunity to step into a key role where no two days are the same – from coordinating urgent repairs to fine-tuning stock levels and delivering first-class customer support. What You'll Be Doing as a Parts Coordinator: * Taking full ownership of the parts department, ensuring seamless daily operations. * Handling customer enquiries across all channels – identifying the right components, advising on replacements, and managing warranty claims. * Supporting the service team by sourcing and dispatching parts for emergency breakdowns and scheduled maintenance. * Processing parts orders from start to finish – picking, packing, and shipping with speed and accuracy. * Managing inventory: maintaining stock levels, reordering parts, and ensuring availability for both internal teams and customers. * Delivering exceptional front-line customer service – in person, over the phone, and by email. * Overseeing goods-in processes, checking deliveries, and maintaining an efficient parts flow. What We're Looking For: * Proven experience in a Parts Coordinator, Parts Advisor, or Stores Administrator role – ideally in the engineering, machinery, manufacturing, or agricultural sectors. * Strong multitasker who thrives under pressure and keeps calm in busy environments. * Excellent communication and problem-solving skills with a customer-first mindset. * Tech-savvy with the ability to use order management and stock control systems confidently. * A proactive, can-do attitude – you're not just reacting, you’re anticipating needs and improving processes. Why Apply? This isn’t just a support role – it’s a pivotal position in a growing company where your ideas and input will shape how the department runs. As the Parts Coordinator, you'll be empowered to improve systems, streamline operations, and make a real impact. You’ll work alongside a passionate, friendly team that values initiative and rewards ownership. If you're ready to step up, lead with confidence, and bring your parts and service expertise to a new challenge – apply now to become the next Parts Coordinator. If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us