Parts Call Centre Advisor £26k With £28k OTE Diss Permanent, Full Time Monday to Friday (8am – 5pm or 9am – 6pm) / 1 in 2 Saturdays 8am – 1pm We are currently on the lookout for a Parts Call Centre Advisor to join our client’s company, based in Diss. If you are an experienced Automotive Parts Advisor and would like a new challenge within a different company – then please apply today! Duties and Responsibilities include: * Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate. * Delivering exceptional customer service to external and internal customers. * Maintaining a strong working relationship with the manufacturer. * Discussing relevant promotions and offers to customers. * Receiving, recording and allocating parts and consumables from suppliers. Your background & skill: * Previous experience working in an automotive parts operation is essential. * Excellent communication skills. * Ability to work towards deadlines. * Confident and professional. For further details on this role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy