We are working with a commercial dealership based in Thetford, Norfolk. They are in need of a Parts Advisor. Employee Benefits * Overtime payment. * Bonus Scheme. * Increased holiday entitlement with length of service. * Recruitment incentive awards. * Healthcare scheme. * Cycle to work scheme. Working Hours 40 hours per week, Monday to Friday Main Duties and Responsibilities * Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone * Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner * Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives * Excellent organisational skills in a customer service environment Person Specification * Prior knowledge of the automotive industry. * Experience with accounting and payment processes including invoicing and payment collection * Computer literate (word, excel and outlook). * Excellent administration skills. * Enthusiastic. * Approachable. * Outstanding organisation skills. * Good clear telephone manner. * Customer service driven. * Strive to ensure customer satisfaction at all times. If this role sounds like the opportunity you've been looking for then please apply for this position today