Parts Advisor Stoke-on-Trent Monday-Friday £23,100 - £25,700 per annum Ideal Recruit are currently looking for a Parts Advisor on behalf of our client in the Stoke-on-Trent area. This is a fantastic opportunity for someone who has experience of working in a busy parts department to develop their career within the commercial vehicle sector.    Although experience with commercial vehicles would be preferred, my client will accept applicants with Parts experience within the automotive industry. Key Responsibilities: Process any parts related enquires giving the correct identification and information required. Promote parts in compliance with customer upselling guidelines Assist and develop parts sales with the objective of meeting Branch Parts Targets Provide 24-hour call-out as per rota. Assist and maintain stock room duties. Ensure workstation and parts departments comply with 5S programme Liaise with customers and assist with any queries, keeping up with progress Maintain the Parts Department standards, adhere and uphold all ISO9002 requirements Provide information, maintain records and carry out all duties in an accurate, efficient and timely manner. Comply with good health and safety practice, all statutory requirements, company policies and standard procedures. Requirements: 1 year experience with motor vehicle parts (Commercial desired) Proactive approach in maintaining customer standards Good telephone manner Attention to detail Problem solving skills Good analytical, organisational and administration skills Benefits Contribution pensions up to 8% Fantastic Loan Car Scheme open to all - a new car every 6 months Bonus 25-day holiday with the opportunity to buy up to 5 more days Full sick & holiday pay Main dealer training and technical support Overtime available Access to fully subsidised employee assistance programme Cycle to work scheme up to £3k ISA saving scheme with additional contributions (subject to T's & C's) Access to Health Care Plan 18% Ducati Discount Mortgage Overpayment with additional contributions (subject to T's & C's) £1(Apply online only) Bonus Employee Referral Scheme (subject to T's & C's) For a confidential discussion contact Sean King @ Ideal Recruit Warrington or apply online. Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available. Ideal Recruit acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)