We are looking for a Parts Advisor who will take control of the front counter parts department and provide an excellent service to retail customers. Some knowledge of construction, agricultural or commercial vehicles would be an advantage. The Role: As a parts advisor you will deal with customers on a daily basis regarding parts enquiries and ordering of parts, providing excellent customer service both over the phone, via email or face to face with customers Ensure parts stock is monitored and maintained to correct levels, keeping the parts counter and store organised Liaise with parts suppliers for sourcing and pricing of parts Provide a quick and reliable service to retail customers, fulfilling parts orders Liaise with Manager regarding any issues regarding parts Complete administration tasks related to parts, warranty procedures or anything related What we are looking for: Experience as a Parts Advisor or general knowledge of vehicles, agricultural, plant or commercial vehicle industry Excellent customer service skills and a professional telephone manner IT Literate Organised approach to your workload