Outbound Telesales Executive (New Business) Location: Bilsthorpe, Nottinghamshire Salary: Competitive + Benefits Contract: Permanent, Full time Hours: 40-hours per week Outbound Telesales Executive - Benefits: • A competitive salary in a growing company committed to our people. • Target bonus scheme • 29 days holiday incl. bank holidays. • Holidays increase with length of service. • Hybrid working. • Pension contributions. • Enhance family friendly policies. • Health scheme benefits. • Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more… • Life Cover (3 times salary). • Employee Assistance Program. • Bike2Work scheme. • Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. Due to continuous growth, we have a new opportunity for the Outbound Telesales Executive (New Business) to join our Customer Experience Team. Outbound Telesales Executive (New Business) – The Role: To initially establish new relationships and develop commercial benefit from the on demand PAYG customer segment for hazardous workshop waste. Leveraging a consultative sales approach to clearly establish full-service requirements and promote future frequent order placement. Attract new and potential customers via proactive outbound calls with support from marketing collateral to self-generate and increase the on demand “pay as you go” client base. Outbound Telesales Executive (New Business) - Key Responsibilities: • Research and target specified geographic regions for proactive outbound calling. • Research and target specified customer sectors (typically workshop operations) • Maintain a pipeline of prospects to target with support from the group marketing function. • Meet weekly and monthly targets for number of new business oil wins, volume, and value. • Deal with all inbound PAYG enquiries escalated from customer services and track via CRM to closure stage. • Meet weekly targets for conversion of inbound enquiries. • Utilising existing customer base to actively develop and promote a variety of waste service lines depending on seasonality, business demands and promotional offers. • Identify opportunities and initiatives to win back previous PAYG customers that have lapsed. • Advise customers on correct segregation and compliance best practise with the hazardous waste regulations to improve inbound waste material and increase spend. • Administrate setting up of new customers and place orders accordingly. • Achieve weekly group KPI targets and comment / submit reports on the development of these vs budget. • Work alongside Group marketing to design supportive media and collateral to support ongoing promotions or initiatives. • Track and analyse data to make recommendations for future sales campaigns. Knowledge, Training, Experience, Technical and Personal Skills: • Proven sales background. • Experience of working within a target driven environment and an understanding of CRM would be beneficial. • A pro-active ability to independently develop new business. • Excellent written and verbal communication skills and strong telephone manner. • Excellent numerical skills. • Excellent attention to detail. • Strong analytical skills. • Ability to instantly build a rapport with a wide variety of people. • Well organised and self-disciplined with the ability to work quickly and calmly under pressure. • Highly focused on delivering results and objectives with a strong personal commitment to supporting the business in achieving its goals in a changing environment. • Strong interpersonal skills with the ability to develop effective and positive working relationships within and outside of the department. • Must demonstrate high levels of integrity and adopt a professional approach in all interactions – should be transparent, open, and honest in all dealings. • Ability to be flexible and adapt to changing situations and / or systems. • A willingness to learn and a track record of improvement via personal development and/or training courses. If you have the required skills and experience, click on APPLY and forward your up-to-date CV. Please be advised due to the high number of applications should you not hear from us within 4 weeks, your application on this occasion has been unsuccessful. We thank you for expressing your interest in this role. No agencies please