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Posted: 58 days ago   Expires in: 0 days

Operations Manager

Salary: £35,000

Location: KT16

Job type: Permanent

Category: Management

TO £35k PLUS BONUS I am recruiting an Operations Manager for an established, family run road, haulage business which operate from their head office near near Chertsey in Surrey. They are looking for an experienced Operations Manager to join their friendly head office team. This is a busy yet rewarding role (M-F) where you will become an integral part of the 30 person company. They engender a collaborative and inclusive culture with a flat management struture. The ideal person will be an experienced sales order administrator, preferably from logistics although any fast paced, operational background would be advantageous. Duties; * Working with the Operations Director you will be responsible for all aspects of sales order processing and administration relating to job orders. * Acting as first line of contact for new and existing clients. * Taking job details from clients and creating quotes on the system, emailing to clients circa 30 per day. * Actioning approved sales order requests, creating job tickets. * Assisting with planning and resource allocation (using google sheets) to undertake job tickets. * Instructing drivers about jobs and dealing with driver issues relating to jobs. * Resolving logistics issues when they arise to ensure client satisfaction. * Pricing jobs on system * Liaising with Transport Manager and the Operations Director to resolve any client queries. * Working as part of a team in a collaborative manner to ensure the smooth delivery of Hunts Transport business services. * Available to be on call 1 week in 3 on a rotational basis for ad hoc out of hours queries. * Flexibility to work in a fast paced ever changing environment

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