Air Personnel are looking for a Operational Support Team Lead to join their client in Oxfordshire Description/Overall purpose of the Job This is an opportunity arising as the result of a new team being introduced in order to improve efficiencies on the hangar floor at the Oxford Civil Helicopter Service Centre. You will be responsible for the setting up and supervision of a new Operational Support Team. The team will be engaged in support activities such as aircraft movements, coordination of refuelling, ramp control and hangar husbandry. This is a unique opportunity to be part of building a brand new team that will make a positive difference to operations at Oxford. Main responsibilities Ensuring compliance with AOS and 5S in the hangar. Co-ordination of aircraft ground movements and ensuring aircraft are tied down when required if left outside. Liaison with the CSMs and pilots to optimise aircraft dispersal/ramp utilisation. Consultation with MRO/Installations and airport personnel to provide aircraft refuelling. Ensuring that aircraft are well presented in time for the handover back to the customer. Regular interaction with the MRO supervisors to ensure support functions are effective. Van fleet general management. Oversight of general hangar cleanliness. Coordination of tooling and parts supply to the aircraft maintenance bays in the hangar. Knowledge and Skills Essential Experience in the leadership of a small team or willingness and motivation to learn. Background in aviation either in maintenance or operations. Experienced in the handling and care requirements of helicopters. Enthusiastic and willing to “go the extra mile” to achieve customer satisfaction. Education, Qualifications or Training Essential Experience that directly relates to the operation of helicopters. Desirable Specific qualification in health and safety About you A fundamental requirement to be successful in this role is the ability to appropriately prioritise and organise the range of responsibilities specified. Excellent organisational skills and time management. Good leadership and team building ability. Good interpersonal skills, and an excellent communicator at all levels. Flexible to working requirements and the ability to rapidly adapt to changing situations. Highly presentable at all times. Flexibility to react positively to customer requirements efficiently. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of ITAR and Export Compliance Regulations. Travel within the UK or abroad to support related business requirements (not extensive). Please call Michelle for further details or apply with your CV