We are currently looking for someone to join our small team in Bristol, handling international removals. This would suit someone with experience predominantly in ocean freight exports, but anyone with a freight forwarding/logistics background would be considered We are looking for an International Removals Ocean Export Co-Ordinator to complement our small team in arranging the shipments for overseas . We deal directly with members of the public so previous customers services experience is essential and it is preferable that you have experience in export and deep-sea shipping / freight forwarding procedures. We use software systems to log client information and related export documentation so experience of data input is required, along with a keen eye for detail. Your role will involve coordinating logistics, liaising with shipping agents, and ensuring seamless moving experiences for our clients. Key Skills * Excellent communication skills, both written and oral * IT skills, including use of Microsoft office applications * Ability to work under pressure * Experience in a shipping / logistics / freight forwarding environment preferred * Organisational and time management skills * Self-motivation * Team work * A proactive attitude Duties will include; * Customer contact via e-mail and telephone * Keying data into in-house operations system relating to customer’s moves * Interacting with inhouse transport and warehouse team regarding collections and packing * Producing purchase invoices using our in-house accounting system * Producing invoices using our in-house accounting system * Liaising with our shipping agents and producing Bill of Lading instructions * Tracking shipments via shipping agents & carriers and keeping customers updated of progress * Liaising with import agents regarding customs clearance and delivery * Export Customs entries using HMRC CDS Customs system Job Types: Full-time, Permanent Pay: £28,000.00-£32,000.00 per year Benefits: * Company pension Schedule: * Monday to Friday * No weekends Experience: * Customer service: 3 years (required) * Freight Forwarding: 3 years (required) Work Location: In person - no Hybrid