Purpose of role and key accountabilities: The apprentice will undergo extensive training on the Gardner site in order to achieve a minimum of NVQ Level 3 qualification within an agreed timescale. Throughout the apprenticeship they will develop skills and knowledge whilst providing Support to Gardner Aerospace departments utilising the internal MRP and Microsoft Systems. Principal Accountabilities: * Activities will focus on the internal MRP system to set up, maintain and monitor site KPI’s * Support and deliver key inputs and outputs that drive the business * Develop and deliver data to drive action and improvements through digital transformation. * Work effectively across multiple departments to deliver key metrics * Working within a framework of delivering a Service Level based on set criteria * Once trained, the apprentice will be expected to deal with all MRP and system-based activities analysing issues, identifying potential risk, asking pertinent questions, communicating with all site users and take activities to closure (resolution) * Any activity the apprentice cannot resolve they will pass to their line manager. * Gardner’s key objective is to ensure all jobs are allocated effectively, worked on and resolved in a timely and effective manner Core skills/attributes needed: Knowledge and Experience: * Technical Problem Solving * Financial Awareness * Team Working Skills * Interpersonal Skills * Communication Skills Specific Attributes: * Knowledge of Windows Operating Systems XP/7/8 & 10 * A key part of this role will be interacting and communicating with end users, it is essential you can communicate in a clear and concise manner * Ability to prioritise work based on criticality ensuring timescales are met * Good Knowledge and use of Microsoft Office suite of tools * Ability to resolve issues logically using proven methods, self-motivated with a desire to learn * Do not be afraid to ask for help, you will be learning on the job so it is essential you ask when you find difficulties