Technical Manufacturing Supervisor (Paint Shop) Rugby, Warwickshire Friday-Sunday 37 hours £29,500 + 18% shift allowance + 5% SVO allowance (OTE £36,285) The Technical Supervisor will be responsible for ensuring the smooth, timely and efficient running of weekend shifts activities and processes and requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service. You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with the clients HSQE support functions. Main Duties and Responsibilities: Supervise and plan the weekend cleaning activities in conjunction with the customer, including establishing overtime requirements, in order to provide the timely delivery of services that meet and exceed requirements Supervise resources to ensure efficient working both as teams and as individuals Ensure that the required cleaning activities are delivered as and when required by the relevant schedule Carry out Quality and Health and Safety audits and address any non-conformances identified Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed-for as per schedule and to manage your HSQE responsibilities Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality Able to be flexible with working hours according to customers’ needs and expectations and requirements Manage, develop, and motivate direct reporting staff Ensure that effective communication is provided either verbally or in writing to all members of staff Work closely with direct Line Managers to ensure handovers are an effective communications tool Endeavour to build and maintain effective client relationships, ensuring that the Leadec image suitably represents the high standards required by the Company Ensure that all team members can identify root causes and take fast, effective action to resolve problems in hand Arrange for staff to receive induction/job specific training/re-training as required Ensure that appropriate training is in place to meet the current and future demands of the shift Develop and deliver presentations to management, colleagues, and customers Relationships: Report to the Paint Shop Manager Liaise with local supervision and management Qualifications, Knowledge or Experience: Proven experience of supervising staff Relevant experience of cleaning and waste contracts Knowledge of Health and Safety regulations and Legislation Computer literate Experience of operating plant equipment Effectively handling customer queries and complaints Problem solving – aptitude HNC or equivalent qualification desirable Benefits: Life Assurance: 2.5 times base salary Pension: 5% ER contribution, 3% min EE contribution required. Company sick pay: 1 month per year of service to a max of 12 Holidays: 25 plus bank holidays (pro-rated) = 20 Services days: 1 day per 5 years to a max of 3 Cycle to work scheme Holiday purchase scheme GEM awards Discount Portal EAP We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help. #INDOLLIE24