We Staff are in partnership with an Aviation maintenance company for our recruitment services. Our client in Harrow, specialises in the supply and distribution of aviation consumables for people carriers and MOD aircrafts. This role acts as the face of the IT Department, so an approachable and friendly attitude is essential. You will play an important role in providing strategic, routine and emergency support to users. Ultimately, you should have a flexible working attitude and able to work under tight deadlines. This independent position, will take responsibility of the IT Department and to resolve employee IT tickets as well as project work with soft/hardware equipment. Salary £35,000 DOE Location: Harrow: Shift pattern: Monday to Friday and permanent IT Technician experience and knowledge: * User Technical Support Networking and PC Assembling * First point of call for any IT related issue. * Resolve infrastructure and system incidents. * Carry out routine proactive tasks to ensure availability of systems. * Office IT support * Undertake general troubleshooting and investigative work * Setup new users and configure their workstations or laptops. * Managing firewalls and switches * Microsoft 365 user administration * Manage servers and backups on Azure * Monitor virus alerts and manage PCs * Check WSUS and release updates * Manage outlook rules and email changes * Hardware – Assembling, installation and repair of PCs * Software – Good knowledge of Microsoft Office packages * User Technical Support Networking and PC Assemble * WFH or Hybrid is not available Candidate Requirements: * 3 years’ experience as a stand alone IT Support Technician * Confident with reporting to Directors * Experience of taking full responsibility of an IT department Our client is particularly interested in candidates with a similar experience and with a minimum of 3years in a similar position