Imports Outbound Analyst - 39571 Division: Manufacturing Engineering Contract Position based in Coventry & DC Minworth (Hybrid working) Rate: £28.41/hr Umbrella (inside IR35) 12 month initial contract Position Description: The Trading Division Imports function enables the business to import Chinese & Indian produced components for use in the UK and European manufacturing facilities. As an Imports Outbound Analyst, you’ll be the daily point of contact for the manufacturing plants, ensuring all plant deliverables are managed and parts are shipped on time, in full and within targets. The role will also involve supporting the contract management of service providers. This is a customer-facing role primarily responsible for managing the relationship with TD Imports customers. The outbound team oversees the operations process and is critical to facilitating a seamless handoff of customer demand through the E2E process as enabler to an efficient outbound process through accurate control and data alignment. The positions requires knowledge of both inbound, outbound, customer and central TD processes and a large degree of interaction with all teams in both daily operations. Key Accountabilities and Responsibilities Complete shipping and SAP tasks required to achieve 100% on time and in full delivery of parts supply to all 12 UK & EU customers. Ensure accuracy and adherence to schedule releases, shipping and export standards Monitor/ Control and Reporting of parts stocks and shipping status in line with Schedule parameters - Time and Quality and escalate issues transparently where appropriate Work on the Pre-production volume requirements and parts run-outs, including management of New Parts for Model Year and Running Change requirements Work closely with 3PL to resolve any supply issues Help resolve any change requests required to SAP systems to optimise the processes Maintain contact with customers and freight forwarders, optimising trailer utilisation and monitoring dock adherence Resolve SAP IDOCs failures related to Operations issues Support the Outbound premium freight process Liaison with cross-functional teams to ensure the stock levels are maintained at the correct level to maintain production when parts issues are identified Undertake any other work as directed by their line manager in connection with their job as may be requested Essential Skills, Knowledge and Experience Strong analytical and MS Excel Skills Ability to quickly understand and challenge Logistics processes Previous experience in Material Planning / Logistics, preferably from within Motor Manufacturing / FMCG or Supply Base Industry Experience of Customer Relationship Management Good problem solving techniques and understanding of lean manufacturing principles Good analytical skills in data control and understanding of production processes An individual who is results driven with the ability to deliver operational plans in a highly demanding environment An individual with the ability to prioritise their work load A good communicator with the ability to communicate complex ideas An effective team player who supports team members Ability to quickly understand and challenge Logistics processes ERP Systems knowledge (SAP / CMMS3 / other) Ability to demonstrate problem solving ability/techniques and benefit contribution Preferred Experience and/or knowledge of working with SAP is an advantage Understanding of Manufacturing production methods desirable Education Relevant Degree or equivalent experience preferred In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included