HGV Workshop Manager needed Northampton Our client, a privately owned garage specialising in the servicing and repair of Commercial Vehicles, is seeking for a HGV Workshop Manager to join their team. The ideal candidates will be supervising team members to ensure that their designated duties are performed correctly and in a timely fashion. Managing regular and well-established clientele. Workshop Controllers and Fleet Engineers who would like to step up are welcome to apply. Role: HGV Workshop Manager Hours: Mon to Fri 8:30 am to 5pm (30 mins lunch) Location: Northampton Key Responsibilities * Developing and implementing standards and procedures for workshop * Setting and maintaining service levels * Maintaining customer relationships and improving response and delivery times * Updating service methods to improve overall efficiency * Resolving any service problems and customer complaints * Collaborate with the team to meet deadlines and provide outstanding customer service. Requirements: * Minimum of 2 years supervisory experience in a workshop environment * Be flexible and have the ability to work unsupervised with a high level of self-motivation. * NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered. Benefit: * Company pension * Employee discount * Free parking * On-site parking #hgvworkshopmanager #comercialvehicleworkshopworking #truckworkshopmanager