SGB Scania – Heavy Vehicle Technician Conversion Programme Salary: Starting from £33,336 Working Hours: Alternating shifts (early and lates) with some Saturday morning work required. Scania GB are offering a conversion programme to Technicians from the LCV, Plant or Agricultural sector. This is an exciting opportunity for those looking to convert their current skills and join a leading global brand. But please don’t just take our word for it… meet Ricky and Joe: “Making the switch from cars to HGV and stepping into Scania from a related industry has been incredibly rewarding and I enjoyed a warm welcome. I've relished the chance to upskill, receive specialised training, and seamlessly apply my transferable skills. Being embraced by this team feels like finding my professional home. With boundless opportunities for career progression ahead, I'm eager to dive in and see where this journey takes me.” “This programme is allowing me to apply my transferable skills and experience to date whilst learning new ones and has transformed my career path. I’m excited for my future here.  Since joining Scania, I have only had one regret, I didn’t start sooner!” Your learning will be a mixture of on-site mentoring and bespoke training at our National Training Academy. Whilst on site, you will be partnered with experienced Scania technicians and be allocated a mentor to observe and shadow. Whilst at the National Training Academy, you will benefit from bespoke Scania training delivered by our own in-house training experts. We will provide you with all the tools and knowledge you need to succeed, with an opportunity to gain an industry recognised IRTEC qualification and a Scania Roadside Assistance qualification. To join this program, you will have: The desire to utilise your current experience, to convert to the Heavy Vehicle industry An apprenticeship or equivalent qualification (NVQ Lv2 or equivalent may be considered) A minimum of 3 years’ mechanical experience   If you feel this role and opportunity is for you, please apply today.  Product Demos Demonstrate the most basic features/attributes of the product/service using a predefined script. Product/Service Information Provide basic product/service information and respond to basic customer questions about the product/service. Equipment Installation Carry out simple installation tasks, following detailed instructions and working under close supervision to complete the allocated tasks. Equipment Maintenance and Repair Carry out simple maintenance and repair tasks, following detailed instructions and working under close supervision to complete the allocated tasks. Resolving Customer Issues Respond to basic customer issues such as returns and escalate issues appropriately. Operational Compliance Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. Customer Relationship Management / Account Management Make calls (by telephone or in person) to allocated existing customers to establish contact and build rapport. Customer Needs Clarification Interview the customer, using a simple standard sales script, to clarify the customer's requirements. Work Scheduling and Allocation Organize own work schedule each day in line with changing priorities. Health, Safety and Environment Follow a range of mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others. Personal Capability Building Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Upper Secondary School 3