HGV Service Receptionist / HGV Service Advisor Location: Heathrow Basic Salary: £34,000 (Depending on experience) Shift: Monday - Friday (7:00am - 4:00pm) / 1 in 2 Saturday Mornings as Overtime (7:00am - 1:00pm) Our client is a specialist, reliable and reputable Commercial Vehicle Company based in and around Heathrow. They are seeking a passionate and dedicated HGV Service Receptionist / HGV Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. There is also opportunity to progress within this role for a motivated individual. As a HGV Service Receptionist / HGV Service Advisor, you will be required to undertake the following: * Answer incoming telephone calls to the site. * Greet all visitors to the site. * Ensure all customer bookings are consistently and accurately recorded. * Managing customer inspection schedules – liaising with the customer and workshop and managing the daily dairy. * Keep customers informed of progress reports. * Use a computerised Management System, and respond to emails from customers, contractors, and other sites. * Completing Invoicing and filing * Rasing Job cards and dealing with bookings * Obtaining order numbers and allocating it correctly As a HGV Service Receptionist / HGV Service Advisor you should hold: * Experience in the motor trade industry. * A broad understanding of vehicles, servicing, and maintenance. * Full Clean Driving Licence * Responsive and willing to learn, receive training, developing both yourself and those around you. * Able to prioritise your own workload and support the team. * Excellent relationship skills with both colleagues and customers alike. * Remaining calm under pressure in a fast-paced environment. Package and Salary details: * Competitive Salary * Company Pension * Excellent Holiday Allowance * Career Development * Training and Progression * Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service