HGV Service Advisor Hull Our client, the largest privately owned well known brand truck dealership in the UK, is seeking for a HGV Service Advisor to join their team. The ideal candidate will be providing a courteous and efficient reception service ensuring a high level of customer satisfaction at all times. You will be responsible for R2C, truck service scheduling, MOT bookings in line with manufacturer’s guidelines and recommendations. Role: HGV Service Advisor Hours: Shift pattern: Week 1 06:00 - 14:30, Week 2 08:00 - 16:30, Week 3 10:00 -18:30 and 1 in 4 Saturdays on a rota basis 06:30 - 15:00 Location: Hull Key responsibilities: * Act as the first point of contact for customers bringing in HGVs for service or repairs. * Answer customer queries regarding service status, vehicle issues, and maintenance requirements. * Provide estimates for repair or service costs, timelines, and any additional work needed. * Schedule vehicle service appointments based on customer availability and workshop capacity. Requirements: * Experience of working in a similar environment with excellent customer skills * Good experience of a service industry dealing with customers via various methods * Knowledge of working with database * Excellent time management, organisational and IT skills * Attention to detail and accuracy is paramount * Technical background desirable Benefits: * 22 days annual leave plus bank holidays * Company health cash plan (after qualifying period) * Cycle to work scheme * Pension Scheme #automotiveserviceadvisor #hgvserviceadvisor #truckserviceadvisor #vehicleserviceadvisor