Are you an experienced Aftersales Manager ready for a fresh new challenge to elevate your career in a fast-paced, friendly and positive passenger car dealership? We are seeking a driven and results-oriented individual to lead and further develop a high-performing Aftersales business, where you will play a pivotal role in enhancing service excellence and driving success. Key Responsibilities * Oversee and inspire a team of over 30 professionals across the Service and Parts departments, ensuring seamless operations and customer satisfaction * Performance-Driven Approach: Set, manage, and exceed performance targets, ensuring both departmental and individual success in line with business objectives * Identify areas for operational improvement and implement strategies to boost efficiency and profitability * Lead, coach, and mentor your team, fostering a culture of continuous improvement, motivation, and excellence in customer service * Ensure that all processes and procedures align with the company's high standards and industry best practices * Report directly to the General Manager, taking full P&L responsibility for the Aftersales division and contributing to the overall business strategy What We're Looking For * A proven track record in Aftersales management, currently working with a successful passenger car dealership * Leadership experience in managing large, diverse teams, with the ability to motivate and achieve exceptional performance * Strong organisational skills, adept at leading by example with excellent time management skills * Demonstrated ability to drive performance, improve efficiency, and enhance customer experience What's on Offer * A competitive salary and comprehensive benefits package * Career development opportunities, with ongoing training and progression within a growing and ambitious company If you are a highly motivated leader with the expertise to make a lasting impact, we would love to hear from you. Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal