French speaking Administrator temp to perm assignment for a busy department Parking available - Hours 8-5 Monday to Friday Responsible for incoming correspondence from customers about penalty queries (French and English emails) Process traffic violations including parking and speeding penalties in Europe and UK (letters and websites) Liaise directly with branch network (France and UK) Weekly report using Excel spreadsheets to track progress The successful individual responsibilities include: Responsibility for incoming correspondence. Processing traffic violations including parking, speeding and bus lane penalties Reconciling payments received from customers Liaising directly with customers and local councils regarding queries on penalties Problem-solving on outstanding payments Providing support and information to our branch network Managing timely invoice data entry Reducing PCN Payments outside of local authority timeframes Reducing Rejected Representation and more
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