Job Title: Fleet Desk Manager Location: Northampton Salary: Up to £67,500 Shift: Days Job Type: Permanent   Main purpose of job: The Fleet Desk Manager is responsible for the management of all members of the Fleet service team who are based in Northampton, ensuring alongside the team all vehicles are maintained in line with legislation and contractual commitments and are compliant. Optimising vehicle availability, minimising maintenance spend and ensuring the fleet system is kept as up to date as possible, for both fleets. Key responsibilities / accountabilities: Responsible for management of all members of the Fleet service team. This will include but is not limited to: - Day to day team management Reviewing the targets set and monitoring and managing the team to these targets Ongoing employee reviews Identification of development requirements for each employee Coaching to enhance the skills within the Fleet service team. KPI team reporting Responsible for management and scheduling of the mobile engineers. Day to day team management, including logistical management for business cover Reviewing the targets set and monitoring and managing the team to these targets Ongoing employee reviews Identification of development requirements for each employee, Fully responsible for overseeing the maintenance in line with manufacturers recommendations, legislation and contractual obligations. This will include but is not limited to: - Management of vehicle repairs and servicing to ensure that they are carried out cost effectively, both internally and subcontracted. Identifying rechargeable damage and liaising with the liable party to obtain approval. Ensuring warranty periods are maximised and policy claims applied. Negotiating with third party repair agents to ensure fair charges. Sourcing the most competitive and cost-efficient parts and suppliers, whilst maximising the vehicle availability to the customer. Ensure paperwork from third party suppliers and inhouse workshops are completed and returned on a timely basis aligned to contractual obligations Negotiate, monitor, measure and recommend third party suppliers to support the maintenance requirements ensuring the contractual requirements for the customer are delivered. Responsible for monitoring and management of allocated key suppliers to their contractual terms, including measurement against SLAs. Support and leadership in the dealing with supplier invoice dispute and resolution, to prevent delay in service. Liaising with customers to build and keep relationships, ensuring the Fleet service team deliver to the contractual customer requirements. To ensure the fleet management system is used in accordance with company and legal requirements, which further enable accurate reporting and financial cost control. Any other reasonable requests as required.  About The Candidate: Essential Skills  Have a proven experience in management of Fleet staff High level of knowledge and use of computers Strong communication skills Presentable, proactive person with the ability to conduct themselves in a professional manner focused on seeking to resolve any problems. An ability to work independently and as part of a team. Ability to influence change at all levels Excellent organization skills, with high levels of attention to detail with ability to multitask and prioritise deadlines. A full clean driving license.Desirable Skills Have a recognised vehicle engineering qualification i.e. City & Guilds Hold a Certificate of Professional competence (CPC) National Hold a management qualificationEven if you don’t meet all the criteria, we encourage you to apply. We value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.  Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship. Working hours Monday to Friday - 40 hours per week, 8:30am - 5:30pm Inclusion As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone.  If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team. About The Company: What can we offer you? Generous Holiday Allowance: 25 days per year, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave days   Share Save Scheme: Annually, you have the opportunity to buy shares at a discounted rate  Profit Related Pay: We share some of our annual profit with our eligible employees  Pension Plan: We contribute up to 10% of your annual salary towards your pension  Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment  Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more  Volunteering Day: Contribute to causes you care about with one volunteering day per year  Life Assurance and Personal Accident Cover  To apply for this Commercial Fleet Desk Manager role, please submit your CV via this advert or contact (url removed) or (phone number removed)