We are looking for a front desk service advisor for our busy site in Gloucester The SERVICE ADVISOR must have knowledge of: Warranty guidelines (warranty policies and procedures) training given The retail facility’s organisational structure. High level of telephone contact. Using appropriate telephone techniques and etiquette Ability to manage own time and workflow Book in work and raise job cards Keep customers up to date on vehicle while in the garage Upsell additional products and service as needed You will need a full uk driving licence for this role What the Work Involves a: High level of contact with external and internal customers Attention to detail Ability to work independently Working in a busy, active, lively environment A professional appearance and an enthusiastic attitude Ability to remain positive in stressful situations Ability to manage own time and workflow Employee Benefits 31 days paid holiday (inc bank holidays)  Excellent pay package Company Pension Contribution Free MOT and 50% Discount on Services New & used car staff offers Hours Monday - Friday 08.00-18.00 Saturday mornings on a team rota 1-in (phone number removed) Salary: Up to £26,000.00 basic per year depending on experience plus bonus Ote £32,000