We are recruiting the position of European Time Critical Logistics Coordinator for our client, a successful International 3PL organisation based in Redditch. The successful candidate would be responsible for the below: * Responding to customer enquiries and providing quotations * Sourcing and communicating with suppliers, negotiating when required * Tracking and updating shipments on the TMS * Ensuring clear and accurate communication with the warehouse if applicable * Keeping on top of transport legislation requirements in the UK and Europe * Ensuring all admin tasks are completed (POD, POs,) * Ensuring deadlines are met * Liaising with Operations, Accounts and Warehouse * Effective escalation of issues relating to customers / System requirements * Maintenance of system data and its integrity Overall Purpose / Scope of Position: Ensuring all tasks are undertaken and completed in a timely and accurate manner Delivering first class customer service Improving KPI and conversion rate Working Conditions / Other features of Job: As the freight industry can be unpredictable, the hours will at times require flexibility Health, Safety and Environmental Factors: To observe the Company Health & Safety Policy To understand and achieved a high level of H&S standards To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy Experience required: Experience in a similar position preferred MS outlook and MS Office – Knowledge of Word and Excel desired An understanding of KPIs and the importance of monitoring these on a regular basis Working within a fast-paced environment Experience with Customs legislation and requirements Good understanding of the Automotive industry and the impact of Time Critical shipments Personal Competencies: Self-managing with good attention to detail Knowledge in Brexit regulation would be an advantage Highly organised with the ability to remain focused under pressure Must have a good level of English and Maths Must have strong geographical knowledge Must be computer literate including MS Office, email, spreadsheets Ability to multi-task and juggle priorities to meet requirements Leading by example with a self-motivated, “can do” approach to achieving requirements & targets Knowledge of an European language would be an advantage Flexible – a “team player” Must be a problem solver Must have a pro-active attitude If you feel that you have the desired skills and experience to exceed expectations in this role, please do apply now. Job Types: Full-time, Permanent Pay: Up to £30,000.00 per year Benefits: * Free parking * On-site parking Schedule: * Day shift * Monday to Friday Ability to commute/relocate: * Redditch, Worcestershire: reliably commute or plan to relocate before starting work (required) Experience: * EU Logistics: 2 years (preferred) Work Location: In person