Direct Sales Agent - Retention Team | No Cold Calling, Just Warm Leads! Location: Sheffield Hours: Monday - Friday, 9am-5pm (No weekends) Employment Type: Full-time Salary: £24,000-£25,000 base + uncapped commission (OTE £30,000-£40,000) Looking to build your career in sales without the hassle of cold calling? This well-established automotive organisation is looking for talented Telesales professionals to join its Retention Team-engaging warm leads and existing customers in a supportive, target-driven environment. Why This Role Stands Out: No cold calling-speak with customers who have already shown interest Straightforward sales process-renewals & inbound inquiries Uncapped commission-earn up to £40,000 OTE Professional and friendly team culture Your Key Responsibilities: Contact existing customers to renew their car warranty products Engage with warm leads identified from customer data Handle inbound calls from customers interested in warranty products Explain product benefits, terms, and coverage options clearly Ensure compliance with company and regulatory standards Meet and exceed individual sales targets Keep customer records accurate and up to date in the CRM system Take part in ongoing product training to refine sales techniques Who Thrives in This Role: Experienced telesales professionals-at least some background in phone-based sales Motor trade experience is advantageous but not required Confident and professional communicator with a persuasive approach Strong negotiation and objection-handling skills Highly organized and detail-oriented with good multitasking abilities Self-motivated and results-driven-thrives in a target-driven role What's on Offer: Base salary £24,000-£25,000 Uncapped commission (up to £10 per sale) OTE £30,000-£40,000 based on performance Company pension scheme Sick pay Up to 25 days holiday On-site parking Cycle-to-work scheme Comprehensive training and ongoing development Pre-Employment Checks: Applicants must meet industry compliance standards. Background checks may include bankruptcy screening and a basic DBS check, in line with legal and regulatory obligations. Join a forward-thinking company where your sales skills are valued, commission is uncapped, and weekends are yours to enjoy! If you would like to know more about this position, then please forward your CV to (url removed). If you would like to discuss this position, please call and ask to speak to Holly. Please note Alecto Recruitment are acting as an employment business in relation to this vacancyINDAV