1.     JOB DESCRIPTION Job Title:                                           Deputy Vehicle/Fleet Manager Reports to                                     Fleet Manager/Contract Manager Location:                                       Iraq, Baghdad & Erbil        Areas of Responsibility:             The FCDO Vehicle maintenance facility Key Result Areas:                        Client and Customer Satisfaction in each Area and all aspects of Service delivery throughout the contract 2.  Qualifications, Experience and Skills Minimum of an NVQ 3 Motor Vehicle Maintenance/Mechanical Engineering or City & Guilds Motor Vehicle Technician’s Certificate - Part 3, Motor Vehicle Craft Studies - Parts 1, 2 and 3 IOSH qualified LOLER qualified PUWER & Pressure Systems Experience Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator. Have a proven track record in the management of a large team in a busy and demanding environment. Substantial knowledge of the principles and construction of motor vehicles and the working of the major components. A thorough understanding of the operation and testing of petrol and diesel engines, both normally aspirated and turbo charged.  Has a comprehensive knowledge of the operation, testing and repair of vehicle electrical/electronic systems, both hydraulic and pneumatic, have substantial knowledge of automotive air conditioning systems. The Fleet manager will have a minimum of 5 years’ experience in vehicle fleet management at all levels. Experience of managing armoured and soft skin vehicle & plant fleets in a hostile environment from both security and geographical perspectives.  Specific experience will include Armoured vehicle ECM power systems, Bobcat & Mercedes-Benz Minibuses,  Planned and reactive maintenance management, including scheduling major servicing & minor refurbish/regeneration programs. Armoured vehicle maintenance, particularly up-armoured civilian vehicles such as Toyota Landcruiser and Nissan Patrol types Spares procurement in a challenging environment Stores management Commercial responsibility with at least partial P&L Working within an ISO 9000 compliant environment Understanding and appreciation of the underlying principles of ISO 14000 and ISO 18000 compliance. Have a comprehensive knowledge of Lean Engineering & Quality Inspection techniques Be computer literate in Microsoft Office, including Excel, Word and Outlook. Full driving licence including C+E, HGV 1 3.  Core Responsibilities and Duties To maintain the serviceability of Armoured and soft skinned vehicles whilst undertaking technical, administrative, billing and client facing duties associated with the complete management of a vehicle maintenance facility. Carry out preventative and corrective maintenance, diagnostic fault finding, inspections and modifications to vehicles and Plant.  Carry out lifting equipment inspections Carry out training of Locally Employed Staff. Providing a management service to the client, including: Customer liaison Contract compliance, including KPI performance Contract output Customer issues Operational organisation Driving through continuous improvement To provide an initial assessment of the condition of the armoured vehicle fleet, Embassy maintenance facilities, stock policy and holdings, skills analysis of existing mechanics, and current maintenance systems. To prepare a clear strategy to address any shortcomings and to establish a comprehensive vehicle maintenance system that achieves the highest standard of service Ensure that the facilities, and those that work in the facilities, apply the principles of Quality, Health and Safety, COSHH, Engineering Hygiene, Risk Assessments and safe working practices in a hazardous environment. Administer, instruct, supervise and inspect work of locally employed mechanics, controls resources within time and budget, maintains technical reports, records and documentation, monitors supply resources, responsible for ordering parts and equipment. Dealing directly with clients both operationally (discussing requirements, updating where necessary, returning vehicles and briefing on price, limited promotional work). Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation