Are you seeking an Apprenticeship in a fast-paced, people facing environment where no two days are the same? Are you confident over the phone and assisting people face to face? I am assisting a highly respected and customer focused independent garage in their search for their next apprentice. The role could suit an individual who already has some work experience and good computer skills. You don’t even have to have an interest in cars, or mechanics, either. I am looking for a person who possesses a pleasant working attitude, the desire to join a friendly team, and the passion to give the very best customer experience. About the Company This is not your average garage. It’s a modern, clean, busy automotive garage where they keep cars and careers running smoothly. We're looking for a tech-savvy, customer-focused apprentice to join their Service Desk team and grow with them. What You’ll Be Doing * Be the friendly first point of contact for customers—on the phone and face-to-face * Log service and repair jobs on to the system * Keep everyone in the loop—from the suppliers to the mechanics, and MOST importantly…...the customers * Help schedule jobs and track progress * Learn how the systems work (and maybe help make them even better!) Working hours are: Monday – 8am to 5pm Tuesday through to Friday – 8am to 3pm 1 hour for lunch What You’ll Learn * Customer service skills that genuinely impresses customers * IT systems used in modern garages * How to work in a real-world business environment * Problem-solving like a pro * Loads about cars, parts, and how garages run day-to-day You’ll Love This If You... * Are between 16–24 and ready to kickstart your career * Have GCSE passes in Maths’ and English * Are friendly, organised and love helping people * Have a passion for learning and delivering exceptional customer service * Like the idea of learning on the job instead of sitting in a classroom * Want to be part of a down-to-earth team that works hard and has fun doing it What’s in it for YOU? * Paid training and nationally recognised qualifications * Garage merch and the occasional bacon butty * Study leave – leading to a professional NVQ in Customer Services * Real career progression—we’re all about growing our own! Ready to Apply? Drop us a CV or even just a message telling us why you’re interested. We don’t expect loads of experience—just a great attitude and willingness to learn. Bright Side Recruitment Ltd is acting as a recruitment agency in respect of this opportunity