Customer Service Agent (Temporary) Location: Ruislip Duration: Approximately 1 month Hours: Monday to Friday, 10:00am – 6:00pm Pay Rate: £14.00 per hour The Role We are recruiting a Customer Service Agent to join a busy Managed Service Centre on a temporary basis. This office-based position is ideal for someone who enjoys helping customers, thrives in a busy environment, and can provide efficient administrative support. Key Responsibilities * Handling inbound customer enquiries via telephone and email. * Providing accurate information and resolving customer queries professionally. * Updating customer records and maintaining accurate system information. * Processing customer requests in accordance with company procedures. * Liaising with internal departments to ensure prompt resolution of customer issues. * Managing a high volume of customer interactions while maintaining exceptional service standards. * Completing general administrative duties as required. * Working collaboratively as part of a busy customer service team. Skills & Experience * Previous experience in a customer service or call centre environment. * Excellent verbal and written communication skills. * Strong IT skills, including Microsoft Office, and the ability to learn new systems quickly. * Well-organised with the ability to prioritise workloads effectively. * Positive, professional and customer-focused attitude. * Ability to work accurately in a fast-paced environment. * Reliable with excellent attendance and punctuality. What's on Offer * Immediate start available. * Monday to Friday, 10:00am – 6:00pm working pattern. * £14.00 per hour pay rate. * Friendly and supportive working environment. * Opportunity to gain experience within a busy Managed Service Centre. * Weekly pay. If you're passionate about providing excellent customer service and are available to start immediately, we'd love to hear from you