Customer Service Agent (Temporary) Location: Ruislip Duration: Approximately 1 month Hours: Monday to Friday, 6:00am – 3:00pm Pay Rate: £14.00 per hour The Role We are recruiting a Customer Service Agent to provide temporary support within a busy Managed Service Centre. This is a fully office-based role where you'll deliver excellent customer service while providing administrative support in a fast-paced environment. Key Responsibilities * Handling inbound customer enquiries via telephone and email. * Providing accurate information and resolving customer queries efficiently. * Updating customer records and maintaining accurate system information. * Processing customer requests in line with company procedures. * Liaising with internal departments to ensure timely resolution of issues. * Managing a high volume of customer interactions while maintaining excellent service standards. * Completing general administrative duties as required. * Working effectively as part of a busy customer service team. Skills & Experience * Previous experience in a customer service or call centre environment. * Excellent verbal and written communication skills. * Strong IT skills, including Microsoft Office, and the ability to learn new systems quickly. * Good organisational skills with the ability to prioritise workloads. * A positive, professional and customer-focused approach. * Ability to work accurately in a fast-paced environment. * Reliable with excellent attendance and punctuality. What's on Offer * Immediate start available. * Monday to Friday, 6:00am – 3:00pm working pattern. * £14.00 per hour pay rate. * Friendly and supportive working environment. * Opportunity to gain valuable experience within a busy Managed Service Centre. * Weekly pay. If you have a passion for delivering outstanding customer service and are available to start immediately, we'd love to hear from you