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Posted: 107 days ago   Expired

Customer Service Advisor

Salary: £20,000

Location: BS20

Job type: Permanent

Category: Advisor

Customer Service Advisor - Salary £20,000 - Portbury Clemence Rogers are currently recruiting for an experienced Customer Service Advisor from the transport/logistics industry to join one of the largest Vehicle Service providers in the UK. This role is based in Portbury taking responsibility for responding to all customer enquiries and providing clear updates on orders, you will be passionate about delivering great customer service and enjoy building long lasting relationships. In return you will receive the following: Benefits: £20,000 salary, 33 days holiday including bank holidays, company pension, employee wellbeing program, rewards scheme, working hours are Monday – Friday 08:00-17:00 1 hour lunch break. As the Customer Service Advisor you will be responsible for: * Ensuring all customer requests and queries are dealt with in a timely and professional manor * Keeping the internal system up to date with customer requests * Delivery confirmation management * Checking delivery statuses for customers and updating status reports * Raise orders and invoices for customers * liaising with the allocation team to arrange deliveries As the Customer Service Advisor you will have the following: * Excellent interpersonal and communication skills * Excellent levels of customer service with a confident telephone manner * Previous experience in a similar role ideally in the transport industry * Strong organisational skills * Experience in dealing with internal and external customers At Clemence Rogers your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: https://(url removed)/privacy


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