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Posted: 97 days ago   Expired

Customer Service Advisor

Salary: £11

Location: Milton Keynes

Job type: Temporary

Category: Advisor

Competitive salary of £11.40 per hour Contract: Till 18th September initially Rate: £11.40 Per hour Hours: 37.5 hours Mon-Fri Location: Milton Keynes Your new company This global, automotive organisation is at the forefront of the development, production, and sales of vehicles across the globe. Selling over 2.4 million cars in 2019, they are continually expanding their network with more production sites being added across 4 continents. Their purpose is to move the world and as a business they pioneer daily. Your new role We are recruiting for a Customer Service Advisor to assist in making outbound calls, emails, live-chats, and other correspondence, providing one stop resolutions for customers and internal colleagues in a professional and efficient manner. Within this role you will be responsible for working within guidelines to resolve customers' queries on specific contractual matters I.E invoicing, credit balances and more. Your communication skills will drive brand loyalty and allow you to accurately answer any queries a potential customer has, to ensure that all potential grievances are avoided at the first point of call. What you'll need to succeed You will be able to demonstrate fantastic communication skills ensuring each customer receives a first-class service with their queries being resolved. You would have experience in dealing with business to business (B2B) customer service. Your competence with Microsoft Office & Computer Systems generally, will allow you to effectively complete all required tasks across the business. Your organisation skills will be paramount in allowing you to successfully manage multiple queries at any one time, across multiple communication platforms. Experience with software's for invoicing is desired. What you'll get in return You will have the opportunity to work with one of the world's leading Automotive giants, playing a key role in the way their business adds value to their customers. The role offers a fantastic career step with prior employees being able to move internally to develop lasting careers. Additionally, the role also comes with a highly competitive salary in an organization focused on developing their colleague's careers. This role is an initial 5-month temporary contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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