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Posted: 79 days ago   Expired

Customer Service Advisor

Salary: £24,000

Location: Waterbeach

Job type: Permanent

Category: Advisor

Service Advisor - Passenger Car - Cambridge  • Main dealer, with market leading basic salaries and OTs • Exceptional working environment and excellent management, training and career development. About Our Client My client is a prestige main dealer based in the Cambridge area towards Milton.   Job Description Motor industry Service Advisor. The job will entail supplying order numbers, chasing order numbers, booking in vehicles, updating customers, invoicing, tele sales, face to face sales, MOT bookings, initial diagnosis, communicating with the workshop, maximize department profitability, provide customers with a friendly and professional service, discuss their requirements and act accordingly. Overall smooth efficient running of service department. While taking full responsibility for the customers journey while their vehicles are on site. The Successful Applicant • Technical Qualification or proven experience of car / commercial vehicle repairs & maintenance, proven experience in customer facing roles, with solid technical knowledge • The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes. • Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor. • All works must be accurate and consistent adhering to all processes and procedures. What's on Offer Pay rate: £22-24,000 per annum, plus bonus OTE £28-30,000 Hours of Work: Monday - Friday 08:00-18:00 Saturday (1 in 3) 08:00-14:00


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