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Posted: 82 days ago   Expired

Customer Service Advisor

Salary: £9

Location: DE55

Job type: Permanent

Category: Advisor

Here at Richford Motor Services Ltd we are one of the UKs largest Vehicle Recovery agents, spanning across 10 sites across the UK and a fleet of over 250 vehicles at your disposal, we work with a wide range of household names. * We are looking to recruit an experienced customer service advisor to join our growing team in Alfreton Derbyshire, the role is permanant and full time for the right candidate. * We are a busy 24 hour operation, your role will be managing the customers expectations at roadside and deploying the nearest and correct resource to the scene within a timely manner. The shifts will be continental style, will be a mix of days, afternoons, evenings and nights, you must be able to work any day of the week, inc weekends and bank holidays. Shift patterns will be given to you in advance so you can plan home life around work / shifts. You will be guaranteed Full Time Hours across the week / month, training will be provided. Shift allowance provided for those working a night shifts You must be PC literate, have at least 3 years experience in customer services and working with customers over the telephone, have a great telephone manner and able to work under pressure, you must be able to work as part of a team in a busy and demanding working enviroment. You must be able to pass relevant DBS / Police checks due to the nature of the role. For the right candidates we offer progression courses to enhance your career once probation period is successfully completed


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