Red Sky are currently recruiting for an exciting position at Heathrow airport as a Customer Liaison Officer to oversee and manage day to day activity. Reporting to the Duty Managers and externally to the customers. This is a full-time role so apply today! Whats on Offer? * Full time perm role * Monday – Friday (Apply online only) * £24 - £26k Job Purpose * Main contact point for Csafe, ACL and Jettainer customers. * Overseeing all related activities for the above customers. * Review of monthly reports for Csafe. * Liaise with internal departments, Quality and Compliance, General Manager, Head of Workshop Operations and Digitalisation, Procurement, Workshop and Logistics Managers, CFO and CEO * Ensure all the correct tooling, maintenance documentation (CMM’s, Worksheets etc) is provided and up to date. * Liaise with Head of Quality & Compliance for all aspects of Quality to ensure continued compliance (Daily work, Internal & External Audits). * Raise any concerns / issues on quality / audits relating to customers with Head of Quality & Compliance. * Ensure all activities relating internal Processes meet Part 145 Regulations (e.g. Resources, Documentation and Personnel Qualifications) * Liaise with Head of Quality & Compliance to ensure Airbase GSE Procedures are kept up to date. * Manage all stock: ULDs, cargo nets and straps for customers listed. * Carry out regular stock checks. * Good attention to detail, an eye for numbers. * Assisting handlers and agents Knowledge/ Qualifications * Must have a full understanding of Part 145 Have Basic Excel Skills * Hold Forklift Truck Licence * Excellent organisational and communication skills * Excellent hands-on technical skills * Commitment to high quality performance * Ability to prioritise workload and work under pressure. * Ability to work both independently and within a team. * Ability to use company tablet and bespoke online software. * Able to communicate clearly with external customer