Costing Coordinator Permanent Position Excellent salary/package (Holiday: 25 days + 8 Statutory Days, Pension up to 8% matched, Life Assurance: 5x Basic Salary) Growing Manufacturing Business On-site in Birmingham My client are a precision manufacturing business, based in Birmingham, specialising in machining and assembly of high value low volume components. The Costing Coordinator will be responsible for supporting the Internal Sales Team with a set of key customers, managing internal and external contacts to provide quotations, load and progress orders and ensure that customers are always fully updated. Reporting to the Internal Sales Supervisor, the Costing Coordinator will take responsibility for ensuring that all quotations are accurately costed, with GM% in line with business strategy and delivered to the Account Managers within an agreed timeline. Costing Coordinator Job Description Process RFQs Prioritise loading of RFQs onto EFACS and Salesforce Provide accurate costings for customer RFQs Liaise with all business functions to secure accurate data Raise Price Reqs and support tickets as and when required Apply smart pricing to all quotations Maintain agreed GM% in line with business strategy Process Customer Order Prioritise loading of customer orders onto EFACs and Salesforce Process order acknowledgements for the Sales team Manage customer expectations through all applicable stages of the sales cycle Maintain accurate records of all quotations and orders Maintain good customer relationship Maintain accurate records of all customer communications Support the sales inbox and telephone queries Resolve customer queries in a timely manner Communicate customer feedback to Account Managers Manage Tasks and Priorities Assist the Internal Sales Manager in terms or reporting, data analysis and day to day management to ensure that KPIs are achieved Support the day-to-day management of Q2O in order to achieve set KPIs Management of applicable departmental SOPs Participate in cross-functional teams to aid with problem solving and internal development. Actively participate in companywide projects as required  Costing Coordinator Essential Skills / Experience / Qualifications Experience working in a similar sales role Experience putting together accurate quotes from RFQs within a manufacturing business    Position Costing Coordinator Reports to Inside Sales Supervisor Department Sales Division IMI Critical Engineering Hours of Work 37.5 hours per week. With additional hours as required to maintain the efficient running of the department. Location IMI Truflo Marine, UK - Office based and some travel for supplier visits as required IMI plc IMI plc is at the forefront of delivering motion and fluid control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately delivering our purpose of Breakthrough Engineering for a Better World. Comprising of three specialist divisions: IMI Precision Engineering, IMI Critical Engineering, and IMI Hydronic Engineering, each is focused on collaborating with our customers to develop innovative solutions that solve their challenges and push the boundaries in our industry. Our one big team work fairly and effectively but most importantly together to ensure we maintain the foundations that have enabled IMI’s success through its 150-year heritage. IMI Critical Engineering – Divisional Overview The Group’s Critical Engineering Division specialises in the design and manufacture of engineer to order highly specialised flow control valves. Our mission is to create competitive advantage for our customers by employing our knowledge of applications and expertise, in critical areas such as the Power and Oil & Gas industries. The company also provides service support in over 30 countries with aftermarket requirements, ranging from engineering diagnosis services to replacement parts and equipment. The Division has manufacturing facilities in 12 countries. IMI Truflo Marine – Business Unit Overview IMI Truflo Marine has been a specialist in the design and manufacture of high integrity valves, actuators and pressure reducing stations for critical nuclear and naval marine applications for over 50 years. Our products have an outstanding reputation for integrity and reliability in extreme applications, and we provide support through the life of a facility, from concept to decommissioning and disposal. Business is profitable, with a full order book and primed for significant growth. -   Revenue: c£45m -   Employees: c220 Inclusion & Diversity at IMI Truflo Marine IMI Truflo Marine has been a specialist in the design and manufacture of high integrity valves, actuators and pressure reducing stations for critical nuclear and naval marine applications for over 50 years. Our products have an outstanding reputation for integrity and reliability in extreme applications, and we provide support through the life of a facility, from concept to decommissioning and disposal. In an ever-changing world where boundaries are pushed and questions asked about what constitutes ‘the social norm’, businesses are a powerful platform for social change.  Truflo Marine employees are integral in supporting business growth and innovation. We firmly believe that a workplace that reflects the diverse communities and stakeholders we serve; and embodies a culture where everyone feels valued, heard and welcome is critical in creating a sustainable future. Flexible Working at IMI Truflo Marine At Truflo Marine we are committed to creating an environment where employees can thrive personally and professionally, whilst managing the demands of modern life. The Company recognises that flexible working can improve employee motivation, performance and productivity, and is committed to allowing flexible working arrangements provided that the needs and objectives of both the business and employee can be met. The Company also recognises that homeworking working arrangements are a key enabler in creating an engaged, collaborative, and diverse workforce. We support homeworking arrangements as long as we can maintain an effective business operation and as long as the individual role permits it. Role Overview The Costing Coordinator will be responsible for supporting the Internal Sales Team with a set of key customers, managing internal and external contacts to provide quotations, load and progress orders and ensure that customers are always fully updated. Reporting to the Internal Sales Supervisor, the Costing Coordinator will take responsibility for ensuring that all quotations are accurately costed, with GM% in line with business strategy and delivered to the Account Managers within an agreed timeline. This role is of key importance to IMI Truflo Marine and requires a customer centric, sales driven individual who has significant experience of working within a sales/customer service environment within a manufacturing environment. Key Responsibilities Roles within the Commercial team exist to exceed sales targets, develop sustainable customer relationships, gain key insights, create solutions, add value through engineering advantage and maximise profitable growth for IMI. Process RFQs  Prioritise loading of RFQs onto EFACS and Salesforce Provide accurate costings for customer RFQs Liaise with all business functions to secure accurate data Raise Price Reqs and support tickets as and when required Apply smart pricing to all quotations Maintain agreed GM% in line with business strategy  Process Customer Orders  Prioritise loading of customer orders onto EFACs and Salesforce Process order acknowledgements for the Sales team Manage customer expectations through all applicable stages of the sales cycle Maintain accurate records of all quotations and orders  Maintain good customer relationships  Maintain accurate records of all customer communications Support the sales inbox and telephone queries Resolve customer queries in a timely manner Communicate customer feedback to Account Managers  Manage Tasks and Priorities  Assist the Internal Sales Manager in terms or reporting, data analysis and day to day management to ensure that KPIs are achieved Support the day-to-day management of Q2O in order to achieve set KPIs Management of applicable departmental SOPs Participate in cross-functional teams to aid with problem solving and internal development. Actively participate in companywide projects as required  To carry out any other duties appropriate to this post, as necessary or as required.  The Costing Coordinator role encompasses the following non-role specific obligations for which the post holder shall actively ensure that their own activities and those of all employees within the Business Unit meet. IMI Truflo Marine’s standards and procedures related to expected conduct are detailed in the relevant codes, standards and manuals and the Buyer is expected to be familiar with these codes, standards and manuals, how they relate to their area of work and ensure they are followed. The IMI Way – The IMI Way is how we do business and includes our Code of Conduct, Our Mission and Values, Core Processes and Branding. IMI Truflo Marine requires the highest standards of ethics in all business dealings, in particular with customers, suppliers, advisors, employees and the authorities. It is your responsibility to adhere to the IMI Way.  Health, Safety and Environment – all employees have the duty to ensure and protect the health, safety and welfare of themselves, others and behave in an environmentally responsible manner. Quality Manual - Our Quality Manual is a foundation for our Quality System. At IMI Truflo Marine, we have a long history of supplying strong, safe products into demanding applications. Our reputation is based on quality, reliability and fitness for purpose. This reputation is maintained by adhering to simple rules and these are spelled out in our Quality System documentation. Lean & Continuous Improvement – IMI Truflo Marine uses the principals and tools of Lean production in all areas of its business. All employees at IMI Truflo Marine have a responsibility to implement lean and to continuously improve the area in which they work.  Terms of conditions of employment - The IMI Code of Conduct, along with a written statement giving details of personal conditions of employment, makes up the terms and conditions of employment. It is important to read and understand the Code of Conduct and keep informed about changes, which may be announced. Ignorance of any items contained within Terms of conditions of employment will not be accepted as a valid reason for breaking a Company rule, policy or procedure.  Site Security – Security of our site is of the utmost importance and the Costing Coordinator will be responsible for ensuring the securing of their area in terms of setting alarms, shutting and locking doors, windows & shutters when the last person has left the area.  IMI Leader Behaviours – employees are required to demonstrate the behaviours for success as identified in the table below and promote the corporate values of integrity, excellence, innovation and collaboration.  EMPLOYEE NAME: ……………………………….    DATE RECEIVED: …………………………    SIGNED: …………………………………… (Employee) DATE ISSUED: ………………………….    SIGNED: …………………………………... (Line Manager) 1