Commercial Vehicle Parts Manager £50,000 – £55,000 depending on experience + performance bonus potential Horsham, West Sussex Permanent/Full Time Working Hours: Monday to Friday Our client, a leader in the bus and coach industry, known for engineering precision and innovation, is expanding its team. They are seeking a Parts Manager with Commercial Vehicle, HGV or PSV Parts experience to transform their parts operation into a dynamic, scalable business unit that delivers value for their customers and growth for their company. This is more than a parts job. It is a pivotal leadership role in their aftersales growth strategy. You will shape the entire parts function — from systems and supply chain to people and processes — and turn it into a strategic engine of profitability and customer satisfaction. Duties & Responsibilities: * Define and deliver parts strategy — ensuring commercial, operational and customer goals are aligned. * Build and lead a fit-for-purpose parts function that supports vehicle uptime, warranty, and aftersales KPIs. * Own the full parts lifecycle — procurement, stock control, fulfilment, margin analysis and supplier terms. * Continuously identify and validate suitable alternative parts – Identify alternative aftermarket parts suppliers to enhance competitiveness, reduce costs and shorten lead times. * Modernise systems — champion the integration of Odoo and drive efficiency through automation. * Grow our supply chain — identify alternative and OEM suppliers to reduce cost and lead time. * Support sales & aftersales teams — act as a trusted partner to ensure workshop, warranty and field teams always have the right parts at the right time. * Recruit, mentor, and inspire — grow a capable team of parts advisors and administrators as volumes scale. * Use data to drive decisions — define KPIs, analyse trends, and report performance regularly. Who you are: You are not there to just run a stockroom. You are there to lead a business within a business. * A proven senior parts professional from the commercial vehicle, PSV, HGV or off-highway sectors. * Deep understanding of parts logistics, supply chain and inventory systems. * Commercially minded – you think in terms of margin, not just availability. * Comfortable leading people, processes and systems change. * Tech-savvy – experienced in using or implementing dealer management/ERP platforms like Odoo. * Calm under pressure and credible with suppliers, technicians and customers alike. * A natural mentor and motivator with a track record of building strong teams. * You share our values: Kinetic, Holistic, Dynamic and Authentic. Benefits: * Salary: £50,000 – £55,000 depending on experience + performance bonus potential. * Holiday: 22 days plus UK bank holidays growing to 25 days with service. * Benefits: Private healthcare, pension scheme, cycle-to-work, Benefits portal. * Development: Access to training, conferences, and industry insights. * Autonomy: You will own the function and shape it your way. * Impact: Your work will directly influence customer satisfaction and company profitability. For further details on this role, please submit your CV to Adam Curtis of ACS Recruitment Consultancy