Are you looking to grow your career with MSXI? MSX International has the job for you! We have an exciting opportunity for Commercial Vehicle Business Manager who thrives in a fast-paced, exciting, and dynamic organisation. As a key member of the Commercial Vehicle Business Manager team, we are looking for experienced automotive professional with a passion for increasing Dealership efficiency, enhancing service customer relationships and workshop performance, whilst helping automotive Dealer’s reach their full potential. The Role The Commercial Vehicle Business Manager will work closely with our automotive partner to improve vehicle visits and parts sales within the dealer network. As part of this role, the Commercial Vehicle Business Manager will: * Develop action plans with Dealer Service, Sales and Marketing managers to grow Commercial Vehicle business and customer satisfaction. * Provide specific Dealer initiative action and reporting to project management. * Ensure that each Commercial Vehicle Dealer has optimum levels of Commercial Vehicle Workshop capacity to service the growing local Commercial Vehicle parc and to assist Dealers to increase capacity where necessary. * Increase vehicle visits and spend per visit at Dealers. * Implement and ensure the success of centrally produced Commercial Vehicle programs advising, training and coaching Dealers as necessary. * Attend regular update meetings, report on overview and best practices, develop presentations for business reviews, workshops, and similar events. * Ensuring that the CV Key Performance Metrics are in place with all Transit Centre Dealers and that a regular reporting process is set up to monitor progress against these KPIs. * Support CV ‘Uptime Management system’ with Dealers focusing on reducing Commercial Vehicle customer downtime. * Assist Dealers with Multiple Capacity programs including Mobile Service, Express service and Vehicle loaners. * Improve the Commercial Vehicle Sales to Service introduction process. * Any other tasks required to support the business from the operational perspective. About you Our ideal Commercial Vehicle Business Manager will have automotive Dealer aftersales experience with the ability to review performance data and identify and implement areas for improvement, the Commercial Vehicle Business Manager will: * Automotive Dealer service aftersales experience, Commercial Vehicle experience would be an advantage. * Experience in Business Improvement, analysis, action planning & Implementation * Strong drive for results. * Effective written and verbal communication skills at all levels. * Ability to effectively manage multiple work streams to strict deadlines. * Numerical and analytical capabilities. * Computer literate, in particular MS Office. Due to the nature of this role, applicants must have a full driving license and be flexible to accommodate overnight stays. What’s in it for you? At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: * Competitive salary * Performance bonus * 25 days annual leave per year * No weekend work Working pattern and location * Full time (Monday – Friday) * Based in Dunton Essex or Daventry Northamptonshire. * Travel to Dealer locations for up to 80% of working week (fully expensed and vehicle provided for travel) * Will be required to attend monthly meetings at clients HQ in Dunton Essex