Commercial Parts Advisor - Pembrook Resourcing are currently seeking a Commercial Parts Advisor to join their client, A well renowned dealership retailer in the area. The successful candidate will ideally have previous experience working within a similar background. Responsibilities - Take orders over the telephone, upselling to increase invoice value Outbound calling to raise customer awareness and achieve higher sales Build long-term rapport with local customers Actively promote offers, discounts and customer competitions Limit credits and returns by ordering and sending the right parts, first time Punctual, organised and efficient whilst working towards deadlines Pro-active and enthusiastic when speaking with customers Demonstrate empathy towards customers Have previous experience in a similar environment Essential requirements - The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence