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Posted: 118 days ago   Expired

Automotive Service Advisor

Salary: £38,000

Location: SS1

Job type: Permanent

Category: Advisor

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? Do you have experience as a Service Advisor in the automotive industry? If the answer is yes to the above then we want to hear from you! Exciting role for a Service Advisor for a premium brand dealership in the Southend on Sea, area, Essex. About the position The successful candidate will have previous experience in a similar role and proven customer service skills. You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves: * Meeting and greeting customers in a friendly and courteous manner throughout the day. * Booking vehicles into the technical workshop. * Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time. * Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers. * Maintaining thorough product knowledge and updating your knowledge through manufacturer led training. * Adopting a sales approach regarding upsell. * Maintaining good housekeeping standards and orderly administration of your work. About our requirements We expect you to demonstrate some skills that will prove very beneficial in the position, including: * Customer awareness. * Ability to work to deadlines and targets. * Strong teamwork skills. * Confident and professional communication skills. * Full driving license. About us This large Automotive Group network is a well-established and growing automotive group in the UK, with offices also overseas. All dealerships in the Group network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages. Benefits include: Company Pension, Performance Bonus, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Family Planning Policy, Share Save Scheme, Your Birthday Off Basic salary £28,000 per annum with an uncapped on target earnings of £38,000 per annum If you see yourself in the above position and would like to find out more about it please apply now or contact Kim Baker, ENS Commercial Recruitment, Southend on Sea, Essex


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