About Blade Motorcycles Abingdon At Blade Motorcycles Abingdon, we are fuelled by the passion and innovation that define our prestigious brands Ducati and Honda. Our success is driven by our dedicated team and loyal customers. We are committed to delivering the ultimate customer experience, every time. Are you a passionate and driven individual with a strong background in customer service? If so, we have an exciting opportunity for you at Blade Motorcycles Abingdon! The Role Join us at Blade Motorcycles Abingdon as an Aftersales Specialist, where you'll be the driving force behind exceptional customer service for our aftersales team. You will be responsible for endorsing our aftersales service, while providing the highest level of customer service. Your passion for motorcycles and your ability to connect with customers will contribute to growing our customer base and enhancing the reputation of the world-class brands we represent. In addition, you will play a key role in selling clothing and merchandise, ensuring that our customers have access to the latest gear and accessories that complement their motorcycles. You will ensure the workshop and customers’ needs and requirements for parts are met by maintaining stock levels against delivery notes and storing parts in correct places. You will also pre-pick parts for the workshop to ensure a smooth flow of jobs, process payments and invoices for customers, and manage walk-in customers to a high standard, exceeding their expectations. About You You will need to have proven experience in customer service, preferably with a focus on high-end motorcycles and brands. Strong organizational skills and a track record of achieving targets, particularly in aftersales, are essential. Exceptional team and communication skills are a must. Benefits * Brand accredited training and support * Career progression and development opportunities * Flexible working days * Generous long service and loyalty awards * Employee Assistance Programme for 24/7 support * Life assurance (3x annual base salary) * Cycle to work scheme * Eyecare voucher scheme * Pension scheme with employer contributions * 22 days annual leave plus bank holidays * Staff discounts * Additional day off for your birthday If you're ready for a change and enjoy engaging with people, we want to hear from you! Join us at Blade Motorcycles Abingdon representing Ducati and Honda and work with some of the most passionate individuals in the industry