Our client, a well-established franchise-approved motorcycle dealership located in Cheltenham, is seeking a dedicated Motorcycle Aftersales Specialist to join their professional team. This role offers an excellent opportunity to work with iconic motorcycle brands within a reputable dealership committed to providing outstanding customer service. The Motorcycle Aftersales Specialist will be instrumental in maintaining the high standards of aftersales support, enhancing customer satisfaction, and driving sales of clothing and accessories. Benefits: Competitive starting salary, negotiable based on experience, with bonus potential, earning up to approximately £32,571 per annum Use of company demo motorcycles and staff purchase discounts on bikes, parts, and clothing Enhanced holiday entitlement and access to an online rewards platform offering various retail benefits Full manufacturer-approved training programmes for ongoing professional development Opportunities to work with premium motorcycle brands Clear career progression within a dynamic automotive environment Working hours from October to January: 8:30am–5:00pm, Monday to Friday Working hours from February to October: 8:30am–6:00pm, Monday to FridayDuties as a Motorcycle Aftersales Specialist: Deliver exceptional customer service, representing the dealership’s brand professionally Promote and sell motorcycle clothing, accessories, and merchandise Maintain stock levels and ensure parts are stored correctly, supporting workshop efficiency Pre-pick parts for service and workshop jobs to optimise workflow Process payments and invoices accurately for all customer transactions Manage walk-in customers effectively, exceeding their expectations as a Motorcycle Aftersales Specialist Support the service department with parts and customer requirements Collaborate with colleagues to enhance team performance and customer satisfactionRequirements of the Motorcycle Aftersales Specialist: Proven experience in customer service, ideally within the motorcycle or automotive sector Strong organisational skills with a track record of achieving targets in aftersales Passionate about motorcycles with a good understanding of brands and products Excellent interpersonal and communication skills A UK motorcycle licence with minimal points is highly desirable but not essential if you have a genuine passion for motorcycles Ability to work effectively in a fast-paced environment and handle multiple responsibilitiesThis position represents a unique opportunity to develop your career with a reputable dealership and a dealership that values its staff. If you are enthusiastic about motorcycles and possess the necessary skills and experience, we encourage you to apply. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Motorcycle Aftersales Specialist opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career