Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit an Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus. The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge: Passion for customer service Ability to manage own workload Enthusiastic Ability to work under pressure Able to work as part of a team whilst using own initiative Maximise business opportunity, upselling products Accurate data inputting Self-motivated and target driven Adhering to brand standards Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage. Working days are Monday - Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime (1 in 6) £21,420 Basic plus OT for Saturday mornings £12.5k Commission Uncapped As you will be working with a highly successful and award-winning Retailer, the position offers: 25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment Discount retail shopping platform Preferential family rates within the brand Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission