I am currently seeking an experienced Aftersales Manager to join a leading dealership group with multiple dealerships across the north west. Basic Salary £48,000 OTE 60k Company Car 27 DAYS HOLIDAY Roles and Responsibilities of an Aftersales Manager: Lead and manage the Aftersales Team Maximize commercial opportunities and maintain high levels of customer service Monitor team performance Monitors staff training needs, ensuring training and development plans are in Manages the day-to-day activities of the Service team Maintain processes, monitor, develop and improve CSI and customer experience Experience required for the Aftersales Manager position: Ideally our client is seeking someone who has previously worked in a similar role or someone who has worked within a Managerial role within the Motor Trade. A well-presented individual with a desire, character, and attitude to succeed. A strong ability to quickly establish and build rapport with our customers
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