We are looking for an experienced Aftersales Manager for our client in Worthing. If you have a record of success working in a main dealer enviroment with strong management and people skills this could be a great opportunity for you. QUALIFICATIONS Essential GCSE Grade C or above in English and Maths or equivalent City and Guilds in Motor Vehicle Technology or equivalent Desirable National Craft Certificate or Equivalent NVQ/SVQ levels 2 and 3 in Customer Service or equivalent Management Qualification Btec/Business Management Diploma ATTAINMENTS/COMPETENCIES Essential Ability and skills to deal with the overall management of the Service Department Good understanding of all Financial KPI’s of Service. A good level of appropriate training which relates to the Service Managers role Desirable Knowledge of and ability to apply vehicle service/parts and warranty processes Word processing/Excel skills Knowledge of warranty administration systems SKILLS REQUIRED Essential Good oral and written communication skills Ability to work in a customer focused manner Can lead by example and is totally focused on providing a high level of Customer Care Able to motivate and lead others to perform in all aspects of their role Smart and professional presentation at all times Desirable Self-prioritise workload according to the business needs SPECIAL APPTITUDES Essential Self motivated and able to work under pressure Commitment to the clients aims and objectives Totally customer focused. If this is the role for you please apply below and we look forward to catching up on the opportunity very soon