Assistant Aftersales Manager Location: Exeter Salary: £35,000 – £40,000 Basic + Bonus Pembrook Resourcing are currently recruiting on behalf of a well-established dealership in Exeter who are looking to appoint an experienced Assistant Aftersales Manager to support the running of their Service and Parts departments. This is a fantastic opportunity for a driven Service Manager, Workshop Controller, or Senior Service Advisor ready to step up into a senior leadership role. The Role: * Supporting the Aftersales Manager with the daily running of the department * Overseeing Service Advisors, Workshop Controller, Technicians, and Parts team * Driving labour sales, efficiency, and productivity * Monitoring KPIs and assisting with departmental reporting * Ensuring high levels of customer satisfaction (CSI) * Supporting staff training, coaching, and development * Maintaining compliance with FCA and Health & Safety standards The Ideal Candidate: * Previous experience within a dealership aftersales environment * Experience as a Service Manager, Senior Service Advisor, or Workshop Controller * Strong leadership and organisational skills * Commercial awareness and target-driven mindset * Excellent communication and problem-solving ability * Full UK driving licence