We are recruiting on behalf of our client, a reputable franchised car dealer group in Guildford, who is seeking a Service & Warranty Advisor to join their busy aftersales team. This is an excellent opportunity for motivated Aftersales Advisors looking to advance their career in a dynamic and expanding dealership environment. Benefits: Competitive basic salary of £32,000, with uncapped OTE of £45,000+ providing strong earning potential Monday to Friday working week with one in four Saturdays mornings, offering a balanced work-life schedule Opportunity to develop skills in warranty claims management and customer service Join a forward-thinking dealership investing in innovative automotive solutions, including electric vehicles Supportive team environment focused on customer satisfaction and dealership growthDuties: Manage warranty claims efficiently and accurately, ensuring adherence to manufacturer procedures Handle service administrative tasks, including scheduling and liaising with workshop teams as an Aftersales Advisor Provide excellent customer service, offering advice on warranty coverage and service options Analyse warranty data to identify opportunities for increased sales and process improvement Maintain accurate records in dealer management systems such as CDK Drive or Pinnacle DMS Support the dealership’s expanding warranty programmes to enhance customer satisfaction and retentionRequirements: Proven experience as a Service & Warranty Advisor or in warranty administration within the automotive industry, with at least 2 years’ relevant experience Strong organisational skills and high attention to detail Excellent communication and customer engagement abilities Proficiency with dealer management systems (e.g., CDK Drive, Pinnacle DMS) Knowledge of automotive product ranges, including electric vehicles, is desirable Ability to analyse data and manage warranty claims effectively Full-time availability with flexibility to work Saturdays on a rota basis Relevant automotive service or warranty certifications are advantageous Background in automotive technology or business administration is preferredThis Aftersales Advisor position offers an exceptional chance for a skilled Service & Warranty Advisor to join a progressive dealership committed to growth and innovation. Interested individuals are encouraged to apply now! Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today to discover more about this fantastic opportunity