Aftersales Advisor We are currently seeking a Experienced Automotive Aftersales Advisor to join our team. This role is a Dual role or Parts and Service Advisor and you will be responsible for assisting customers with their parts and servicing needs and providing exceptional service. Experience in a similar motor trade role is Mandatory You will need a full driving licence and will be used to upselling. Working Monday - Friday 08.00am - 18.00pm and 1 in 2 Saturday mornings 8.30am - 13.30pm The salary for the Aftersales Advisor is Salary is £28,500 there is a bonus based on a profit share scheme Ote is up to £35,000 but is uncapped (our top earner is earning £42,000) As a aftersales advicor your Duties will be - Organise and maintain parts and service inventory - Utilise Excel to track and manage parts data efficiently - Communicate effectively with customers to understand their requirements - Provide excellent customer service and assist with parts and service inquiries - Use phone etiquette when handling customer calls - Assist in identifying the correct parts needed for repairs or maintenance - Handle bilingual or multilingual customer queries effectively Qualifications - Strong organisational skills - Proficiency in Excel for data management using either Keyloop or Cdk Kerridge - Ability to maintain accurate parts inventory records - Excellent phone etiquette skills - Effective communication skills to interact with customers and team members