Administration Assistant  Job type: Permanent, Full Time Benefits: 22 days per annum rising to 23/25 days on length of service plus usual bank holidays, Employee referral scheme offering £300 - £500 depending upon role, Discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies. Who we are: VMS (Refrigeration) Ltd is part of the fast-growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.  VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds. VMS have built a strong, dynamic client base and pride ourselves on customer retention. Customer service and client focus are paramount to the business.our continued growth, As a result of we are looking for an additional team member to join our team to help us continue providing outstanding service to our customers The Role: We are looking for an Administration Assistant to work in our Heathfield office. You will be supporting a team of tech controllers with basic admin tasks as well as answering calls from customers and engineers. Main Responsibilities to include: Logging of new breakdowns into the VMS Refrigeration database. Scheduling of jobs booked by engineers Updating customers systems when jobs completed by engineers Answering incoming calls and dealing with queries Sending compliance paperwork to customers as needed. Basic filing and administration Previous admin experience desirable. Excellent MS Office knowledge needed especially on MS Excel. All training required will be provided by VMS. If invited to interview, you will need to provide as evidence of your right to work in the UK, the following documents: Passport (plus (url removed) share code confirming eligible to work in the UK if non UK passport) plus Proof of Address x 2 OR Birth Certificate and National Insurance Number on an official document. plus Proof of Address x 2 Due to the nature of the role, we are not accepting applicants who reside outside of the UK. No Agencies